Supply Chain

Jeeves Universal service management solution (SM) seamlessly integrates the flow of information throughout the entire ERP application, managing warranty tracking, incident reporting, resource scheduling, service repair orders, expense tracking/reconciliation, and service contracts. The core functionality of Jeeves SM also manages internal enterprise asset management (EAM) requirements such as plant, fleet, facility and preventative maintenance.

The right service management system provides your customer service personnel with the ability to respond quicker, make better decisions, utilize resources more effectively and build knowledge to speed future decision-making. With Jeeves SM you can streamline and automate your operations and provide excellent service to your internal and external customers; delivering integrated data and processes across your entire business. Jeeves SM unifies traditionally disparate elements of your business, allowing data to be shared and analysis to be available across your entire organization. It will reduce your administrative burdens, data entry times, errors and paperwork; improving productivity and efficiency, and facilitating management and customer service.